Customer Service Representative - State Farm Agent Team Member
Full Time in Lansdale - PA
Responsive recruiter
Benefits
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Customer Service & Sales Representative – Drive Retention. Elevate Revenue. Build Your Career. The Curley Agency – State Farm
Are you someone who thrives in a relationship-driven environment and gets excited about uncovering new sales opportunities? Do you love helping customers—while also boosting agency growth through proactive protection conversations? If so, we want you on our winning team.
As a Customer Service & Sales Representative, you’ll support existing clients while strategically growing accounts through impactful recommendations. You’ll focus on retention, loyalty, and revenue growth—all by ensuring customers have the coverage they truly need.
Why This Role Matters
This isn’t just a support position—it’s a high-impact role that protects clients, strengthens trust, and drives opportunity.
✨ You’ll contribute to
- Sales Growth – Expand existing accounts through needs-based conversations
- Customer Loyalty – Build trust by solving problems and delivering fast, accurate service
- Agency Success – Help fuel performance targets and retention goals
What’s In It for You
- Competitive base pay + performance bonuses
- Licensing support if needed (Property & Casualty + Life & Health)
- Ongoing training and development
- A positive, driven team culture where your results get noticed
- A stable and rewarding career in a growing industry
What You’ll Do
- Provide high-quality service for policy updates, billing, claims, and inquiries
- Conduct proactive policy reviews and present coverage recommendations
- Identify in-book sales opportunities and follow up on warm leads
- Build lasting relationships through upbeat, solution-focused communication
- Support retention goals and drive referrals
What We’re Looking For
- A confident communicator who easily builds rapport
- A sales-minded achiever who’s motivated by goals and incentives
- Someone who enjoys solving problems and turning conversations into results
- Organized, deadline-minded, and consistent in follow-through
- Licensed or ready to obtain required licenses (we’ll help you get there)
Take the Next Step
If you’re ready to grow your career with a role that combines outstanding service with exciting sales potential, we want to meet you.
Apply today and grow with The Curley Agency!
Compensation $50,000.00 - $70,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none